Essential features of Skool you should be using
The information presented in this article may change over time as changes are made to the Skool.com platform. We will try to update it as soon as we are informed, if necessary.
If you’ve already launched a community on Skool or are considering doing so, it’s essential to know which features can help you create a dynamic, engaging and organised space. Skool offers a host of tools to make managing your community easier, but to get the most out of them, you need to focus on the most powerful features.
Let’s take a closer look at Skool’s essential features and how to use them effectively.
Managing members and roles
A community is made up of people, and managing them is crucial to ensuring a smooth experience. Skool allows you to customise the roles of your members, which is particularly useful if you’re managing a large community or have multiple levels of engagement. You can assign roles such as ‘Administrator’, ‘Moderator’ or ‘Member’, each with specific permissions.
Tip: Create a “Super Member” role to reward the most committed members. Offer them privileged access to certain content or rights to moderate certain sections. This will encourage active participation and strengthen the community aspect.
Categories and discussion topics
One of Skool’s strengths lies in its ability to organise the community by categories and discussion topics. This makes it easy for your members to navigate between different topics, whether they be general discussions, questions and answers, or teaching resources. You can create as many categories as you need and customise them to suit the needs of your community.
Tip: Remember to organise your categories according to your members’ interests. If you manage a community of content creators, for example, you could have categories such as “Inspiration”, “Tools and resources”, “Creative challenges” and “Collaboration”. This gives a clear structure and makes it easier to navigate.
Live events and Q&A sessions
Live events are an excellent way of energising your community. Skool allows you to organise online events, such as Q&A sessions, interactive workshops or webinars. This is a powerful feature for creating engagement and offering added value to your members. What’s more, the ability to interact in real time reinforces the sense of belonging and closeness.
Tip: Plan regular events and make them a habit. For example, organise a “live coaching session” every month. Make sure you promote these events in advance to maximise participation and interaction.
Exclusive content and downloadable resources
Skool makes it easy to share exclusive content with your members. Whether it’s PDF files, videos or articles, you can create a dedicated space for resources that will only be accessible to members of your community. This adds value and encourages people to sign up and actively participate.
Tip: Offer a “welcome bonus” in the form of exclusive content for new members. This could be a video, an ebook or a guide to help them get started. Not only will this make them more engaged, it will also give them a taste of the quality resources you offer.
Polls and surveys to get members involved
Another very useful feature of Skool is the ability to create polls and surveys. These tools allow you to find out what your members’ needs and expectations are. What’s more, by giving them a voice, you get them more involved in managing the community. This can be an excellent way of gathering feedback on upcoming events or the subjects that interest them most.
Tip: Launch a monthly survey to find out what your members would like to see or learn. This will allow you to create content that really resonates with them and reinforce their sense of involvement.
Notifications and ongoing engagement
Notifications play an essential role in keeping your community engaged. Skool sends notifications every time a member interacts with content or participates in a discussion. These reminders can help keep your community activity moving and remind your members to come back regularly.
Tip: Customise notifications to let members know about new discussions or upcoming events. Be sure not to be too intrusive, but to remind members of important activities and available resources.
Moderation tools
Another crucial aspect of managing an online community is moderation. Skool gives you powerful tools for moderating conversations and maintaining a respectful environment. You can easily block or report inappropriate behaviour, or even define clear rules of conduct to avoid conflicts.
Tip: Before launching your community, draw up a moderation guide and a code of conduct. This will serve as a reference for the members and for yourself should the need arise. The better you define the rules from the outset, the healthier and more respectful your community will be.
Integrations and automations
Skool is also compatible with other tools, so you can integrate it with external platforms such as Zapier, Google Sheets or Mailchimp. These integrations allow you to automate certain tasks and simplify the management of your community. For example, you can automatically add new members to your emailing list or retrieve data on their activity.
Tip: Automating processes can save you a lot of time. For example, set up an automation to send a welcome email as soon as a member joins your community. This shows that you are active and attentive right from the start.
So put these features into practice today and see how Skool can revolutionise the way you manage your community. Happy managing and see you soon in your Skool 😉
